Frequently Asked Questions

Everything you need to know about your Retrokid order.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start a request.

How do I know which size to choose?

Each product page features a detailed size guide with measurements. Since our styles range from vintage-slim to modern-oversized, we recommend checking the specific chart for each item.

Are your materials sustainably sourced?

Retrokid is committed to quality. We use premium organic cotton and recycled polyester blends in 80% of our collection to ensure durability and a lower environmental footprint.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team via live chat.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.